Accumulated earnings over R$375 MM including the next 3 years.
Headcount reduction close to 30% in the year of the project.
Cultural change with a focus on efficiency and cost control.
In the 1st year post-project, net operating income grew (13%) above costs and expenses (8%) for the first time since the year prior to the project, net income grew by around 16% YoY and the efficiency ratio improved by 2 p. p's – reversing the worsening trend of the last 2 years, reaching a level above 40%. Corporate Governance (HR, Commercial and Financial Committees/Approval Levels / structuring of board meetings).